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Response from Ning re Issues

Posted by Cheryl Nelson on October 12, 2017 at 9:02pm in 3D News
Oct 10, 2017 at 4:42pm Reporter (Alex Ning Support)
Hi Cheryl,

Thanks for following up with our team about the issue on your network. Bugs are issued a priority based on the severity of the issue, the number of affected networks, the complexity of the issue, engineering resources available and if there are any workarounds until there is a fix.

We will notify you once the issue has been fixed.

Please let me know if you have any questions in the meantime.

We appreciate your patience.

Thanks,
Ning Team

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Replies

  • Cheryl Nelson October 15, 2017 at 10:31am

    I've notified Ning the background color has disappeared.  Is Ning going ghetto?

  • Cheryl Nelson October 14, 2017 at 10:20pm

    Good!  It's about time.

    Kim B said:

    I see my replies are popping up much faster now.
  • Kim B October 14, 2017 at 3:54pm
    I see my replies are popping up much faster now.
  • Byron wilkins October 13, 2017 at 1:40am

    Thanks what a pain this has been.

    Cheryl Nelson said:

    The workaround for comments or replies  not posting is to refresh your screen, easily done by clicking in the URL and hitting enter, or hitting the half-arrow refresh icon at the end of the URL, wait a few seconds, then leave the reply screen and check the Latest Activity to make sure it posted.

  • Cheryl Nelson October 12, 2017 at 9:04pm

    The workaround for comments or replies  not posting is to refresh your screen, easily done by clicking in the URL and hitting enter, or hitting the half-arrow refresh icon at the end of the URL, wait a few seconds, then leave the reply screen and check the Latest Activity to make sure it posted.

This reply was deleted.